(W/A/CA) Mimi Pond The Customer is Always Wrong is the saga of a young na?ve artist named Madge working in a restaurant of charming drunks, junkies, thieves, and creeps. Oakland in the late seventies is a cheap and quirky haven for eccentrics and Mimi Pond folds the tales of the fascinating sleaze-ball characters that surround young Madge into her workaday waitressing life. Told in the same brash yet earnest style as her previous memoir Over Easy, Pond's storytelling gifts have never been stronger than in this epic, comedic, standalone graphic novel.