IST Shipping Delays
Due to the Coronavirus, we are seeing a lot of delays with our package deliveries. Most deliveries are taking about a month to get delivered but in some cases, it can take closer to two months. We understand the frustration this may cause but when this does happen, the package is almost always delivered. Unfortunately, there is nothing that we can do to speed up package delivery. If you do not wish to deal with the package delays, we recommend that you select the UPS Ground shipping upgrade during the checkout process. It seems like UPS Ground packages are getting delivered within 1-2 weeks.
Because of these delays, InStockTrades has been receiving a high number of emails in recent weeks which has created a backlog of emails. We ask that you please refrain from sending multiple emails concerning the same issue. By sending multiple emails you are adding to the backlog and slowing down our response time. We will respond to your email as quickly as we can.
Also, please make sure to double check that everything looks correct in your order before completing the order. We are only able to honor order adjustments when we are caught up with orders, which we are currently trying to do so we cannot honor any adjustments at this time.
Lastly, we are no longer able to check stock statuses through our distributor or stock levels for customer inquiries. If a book is not listed as available for purchase on our website that means that it currently is not available through our distributor and we cannot obtain more copies.
Thank you for your time!